Privacy Policy

1. Overview

Cyrus AI is an AI-powered sales productivity platform that autonomously handles buyer questions, approvals, document routing, follow-ups, and other sales-cycle workflows to help sellers save time and close deals faster. To do this, Cyrus processes certain data on behalf of customers while maintaining strict security and privacy controls.

We believe sales should be faster, smarter, and less dependent on manual, repetitive work — and we take privacy as seriously as we take performance.

2. Information We Collect

We collect the following categories of information:

2.1 Information You Provide Directly

• Account details (name, email, password, company, role)
• Contact information
• Workspace settings
• Input you provide through chat, Slack, email, or other connected channels

2.2 Information We Process on Your Behalf (Customer Data)

This includes information you connect to the Cyrus platform, such as:

• Emails, chat messages, calendar data
• CRM records (e.g., Salesforce, HubSpot)
• Documents (e.g., contracts, security questionnaires, PDFs, shared drives)
• Deal information, approvals, and buyer communications
• Other data you choose to connect or upload

You always retain ownership of Customer Data.
We process it solely to provide the Services.

2.3 Automatically-Collected Information

• Device identifiers
• IP address, browser type, OS
• Usage analytics
• Diagnostic and performance logs

2.4 Third-Party Integrations

If you connect external systems (e.g., Google, Microsoft, Slack, Salesforce):

• We access only the minimum scope required
• Access is strictly controlled and revocable at any time

We never sell or share your data with third parties for advertising.

3. How We Use Information

We use your data to:

3.1 Provide and Improve the Services

• Automate manual sales tasks
• Generate responses, insights, and workflows
• Route documents, manage approvals, and handle buyer requests
• Improve speed, accuracy, and reliability of the platform

3.2 Enhance AI Models

We may use aggregated and anonymized data to improve product quality and safety — but never in a way that identifies you or your company.
Customer-specific data is never shared, and remains siloed per workspace.

3.3 Security & Integrity

• Detect fraud, abuse, or unauthorized access
• Maintain platform security

3.4 Communication

We may send onboarding messages, product updates, and administrative notifications.

4. How We Do Not Use Your Data

Cyrus does not:

• Sell your data
• Train public or shared AI models on your identifiable data
• Share your data with third parties except as required to provide the Services
• Access your content for any reason unrelated to providing core functionality

5. Data Sharing

We may share information only with:

5.1 Service Providers

Vetted subprocessors used for:

• Cloud hosting
• Database storage
• Logging, analytics, monitoring
• Secure access integrations

These providers must comply with strict confidentiality and data processing agreements.

5.2 Enterprise Customers (as Applicable)

When your employer sponsors your account, certain usage data may be visible to your organization per their configured admin settings.

5.3 Legal Requirements

We may disclose information when required by law, subpoena, or to protect rights, property, or safety.
We will notify you unless prohibited.

6. Data Security

We implement industry-standard security measures including:

• Encryption at rest and in transit (TLS 1.2+)
• Access controls and audit logging
• Role-based permissions
• SOC2-aligned security practices
• Zero-trust access architecture

Our goal is to prevent unauthorized access and maintain the confidentiality, integrity, and availability of your data.

7. Data Retention

We retain data only as long as necessary to:

• Provide Services
• Meet legal obligations
• Resolve disputes
• Enforce agreements

Upon request or account deletion, Customer Data is deleted or anonymized in accordance with our retention schedule.

8. Your Rights

Depending on your region, you may have rights to:

• Access your data
• Correct or update your data
• Delete your data
• Export or transfer your data
• Restrict or object to processing
• Withdraw consent

Requests can be made at founders@heycyrus.ai.

9. International Data Transfers

Cyrus may transfer data to the United States and other countries where we operate.
All transfers comply with applicable laws (e.g., SCCs, GDPR requirements).

10. Children's Privacy

Cyrus is not intended for individuals under 16.
We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
We will notify you of material changes by email or prominent notice within the product.

12. Contact Us

If you have questions, concerns, or requests related to privacy:

Cyrus AI
Email: founders@heycyrus.ai
Website: https://www.heycyrus.ai